Annual maintenance fees -- how is your resort doing?
Often when an owner is behind in their maintenance fee payment, they’re behind in their monthly loan repayment, too
Teaching is a big part of customer service
"...a lot of times I’m finding the customer is actually teaching me...."
The Smart Resort and the Smart Phone
Timeshare resort owners and guests are using their smart phones. Think about all the pictures and video that are being taken at your resort. I’ll bet there are quite a few! Now, think about how you can capitalize on that. Please read our latest blog post The Smart Resort and the Smart Phone to get some ideas you can begin using right away.
For more ideas, timeshare software updates and industry news, please check back with us here, at SPI Timeshare Software’s blog.
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